Manufacturing Plant Receptionist

Manufacturing Plant Receptionist The Manufacturing Plant Receptionist serves as the first point of contact for visitors, employees, and vendors entering the manufacturing facility.
This role plays a crucial role in ensuring a positive and professional experience for all individuals while maintaining the security and efficiency of the reception area.
Job Summary: • Greet Visitors: - Welcome and assist visitors, employees, and vendors in a courteous and friendly manner.
- Ensure all guests sign in, issue visitor badges, and provide them with necessary instructions or directions.
• Answer and Direct Calls: - Operate the multi-line phone system, answer incoming calls, and transfer them to the appropriate department or individual.
- Provide general information, take messages, and handle inquiries professionally.
• Administrative Support: - Assist with various administrative tasks, such as sorting and distributing mail, scheduling meetings, and managing conference room reservations.
- Maintain the reception area in a clean and organized condition.
• Security and Access Control: - Monitor access to the facility by verifying the identity of individuals and ensuring they have proper authorization.
- Follow established security protocols to maintain the safety and confidentiality of the manufacturing plant.
• Record Keeping: - Maintain visitor logs, sign-in sheets, and other records as required.
- Keep track of employee attendance, if necessary.
• 8.
Customer Service: - Provide excellent customer service to all visitors and employees.
- Address any concerns or issues with professionalism and discretion.
Qualifications: • - High school diploma or equivalent.
- Previous experience in a receptionist or customer service role is preferred.
- Proficiency in using office equipment, including multi-line phones, computers, and office software (e.
g.
, Microsoft Office).
- Strong communication and interpersonal skills.
- Ability to maintain composure and professionalism in stressful or challenging situations.
- Attention to detail and excellent organizational skills.
- Knowledge of security procedures and emergency protocols is a plus.
- Willingness to learn and adapt to the manufacturing plant specific policies and procedures.
Why Wise • Medical, Dental, Vision & Life insurance available • Direct Deposit Programs