Customer Service Representative - Smithville

Customer Service Representative - Smithville Job Duties & Responsibilities: Performs duties of paying and receiving teller.
Performs branch capture duties.
Stays abreast of changes/updates to bank products and policies ensuring the accuracy of information provided to customers.
Promotes and refers products and services of the bank.
Assists customers in a professional manner and performs other duties as assigned by supervisor.
Participates in School Bank program which requires arriving at schools earlier than normal work time.
Will be required to work some Saturdays and certain community events as assigned by supervisor.
Adheres to compliance with all federal bank regulations and laws, including those for consumer protection and the Bank Secrecy Act/Anti-Money Laundering Program.
Job Requirements & Qualifications: Minimum of one year’s banking experience preferred.
Previous teller/cash handling experience helpful.
Should possess good ten-key skills, basic computer skills, and the ability to handle a heavy workflow of customers and deal with them in a courteous and professional manner in person or by telephone.