Hotel Front Desk Clerk

*TSP Front Desk Associate* *Fall Creek Falls State Park Lodge* *Hourly Rate $14.
10* *Overview:* Our Tennessee State Parks are among the most beautiful parks in the United States.
We have an outstanding service opportunity in a beautiful work environment providing guest assistance with the day-to-day lodge and cabin room operations.
Fall Creek Falls State Park Lodge in Spencer, TN is a preferred destination for business meetings and conferences as well as a vacation destination for families.
This position is responsible for performing the daily requirements associated with the front desk duties at the Fall Creek Falls State Park Lodge.
The preferred candidate will have knowledge and experience as a hotel front desk employee, working with property management systems for reservations, and experience working with groups in a hospitality environment.
Education equivalent to a High School diploma or equivalent plus two years of experience in a guest services role, preferably as a hotel front desk associate.
The position requires work on weekends and holidays on a rotating basis.
Candidates must meet the minimum qualifications (MQs) for this position.
For MQs and how to apply please visit https://www.
tn.
gov/careers.
*Highlighted Responsibilities:* · Complete the daily shift requirements for the front desk operations for the Lodge · Manage lodging and cabin accommodations using approved property management systems · Perform night clerk duties when necessary · Ensure guest satisfaction by successfully resolving disputes and guest complaints · Assist with ordering and inventory of the Lodge Gift Shop · Help Lodge and Park guests with directions and explanations of local and Park attractions Job Type: Part-time Pay: From $14.
10 per hour Expected hours: 20 per week Schedule: * Day shift * Evening shift * Night shift Ability to commute/relocate: * Spencer, TN 38585: Reliably commute or planning to relocate before starting work (Required) Experience: * Hotel experience: 1 year (Preferred) Work Location: In person