Posted : Tuesday, January 30, 2024 04:28 PM
Customer liaison for reporting and external failures, Internal liaison for quality problems to include problem solving and follow-up, continuous improvement activities (i.
e.
, scrap reduction, downtime reduction, etc.
).
This job could also require extensive travel domestically and internationally.
*Essential Job Functions*
* Daily review and disposition of customer returns
* Problem solving/analysis of returns
* Monthly PPM reporting (customer/internal)
* Monthly MQC (Control Plan)/IS/FMEA audits
* Customer support (meetings, planning, documentation)
* Support operations (production of parts)
* Warranty parts analysis, when requested by the Warranty QE
* Service part (create inspection standard, resolve SQPR issues)
* Daily Kaizen reporting on plant floor
* Lead Daily Strike Team Meetings until issues are closed out
* Support QC Technicians in decision making
* Support Lab Technician
* Lead Scrap Reduction Team & improve top issues with Production Department
* Submit Continuous Improvement ideas
* Lead Internal / External Audits - IATF system knowledge
* Other items as directed by Quality Manager
*Qualifications*
* Requires a Bachelor’s degree in related discipline and one (1) or more year of experience in related field; an Associate’s degree in related discipline and three (3) or more years of experience in related field; or Non-Degreed with five (5) plus years’ experience in a related field.
* Experience working with Tier 1 OEMs and launching of new vehicle models is highly preferred.
* Experience with gauges and gauge makers.
* Certification may be required in some areas.
* Have experience working with integrated computer programs and/or applications.
* Have strong communication, administrative and organizational skills
* Ability to coordinate multiple projects and programs.
* Effective interpersonal communication skills and group presentations skills
* Effective professional writing skills to create high-quality reports, presentations, and e-mails.
* Ability to solve problems effectively and efficiently.
Job Type: Full-time
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Health insurance
* Life insurance
* Paid time off
* Referral program
* Tuition reimbursement
* Vision insurance
Schedule:
* Monday to Friday
Work Location: In person
• Phone : NA
• Location : 1111 West Broad Street, Smithville, TN
• Post ID: 9057819999
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